Integrations & APIs for Tour Operator Management Systems
Eliminate Fragmented Systems with PEAK 15’s Seamless Integrations
CRM
Marketing
Suppliers
Accounting
Business
Website
CRM Platform
Built on Microsoft Dynamics 365. PEAK 15 integrates the power of a world-class CRM into a single end-to-end system built specifically to meet the unique needs of multi-day tour operators. Custom fields, forms, dashboards, reports, workflows, and email templates allow for complete configurability. Guest data is always up to date and synchronized automatically.
APIs for tour operator management systems make it easy to connect your existing email system to PEAK 15, which supports SMTP/POP-based email platforms, including Outlook/Exchange, Office 365, G Suite/Gmail for Business. Track emails sent or received from your tool of choice within PEAK 15 so any team member can easily see interaction history and pick up the thread as needed.
Email Marketing
Get even more value out of a MailChimp or Constant Contact subscription when you integrate your email solution, PEAK 15’s APIs for tour operator management systems. Leverage rich customer profile data including inquiry, booking, financial and evaluation information, then synchronize precision-driven marketing lists to MailChimp or Constant Contact, create an email, and initiate the campaign. As MailChimp or Constant Contact starts tracking results, that information is synchronized back to PEAK 15 so you can see whether a guest has received the email, read it, and opened any links. You’re even able to analyze how many recipients inquired about a trip or booked a trip following the campaign.
Marketing Automation
Get even more value out of a MailChimp or Constant Contact subscription when you integrate your email solution, PEAK 15’s APIs for tour operator management systems. Leverage rich customer profile data including inquiry, booking, financial and evaluation information, then synchronize precision-driven marketing lists to MailChimp or Constant Contact, create an email, and initiate the campaign. As MailChimp or Constant Contact starts tracking results, that information is synchronized back to PEAK 15 so you can see whether a guest has received the email, read it, and opened any links. You’re even able to analyze how many recipients inquired about a trip or booked a trip following the campaign.
Flights / Air
Our partnership with RightRez provides a seamless flow of information between PEAK 15 and Amadeus, Sabre, and Travelport. Automatically create shell PNRs (Passenger Name Records) with PEAK 15 guest information and synchronize those PNR flight details back into PEAK 15.
Accounting / Payments
Don’t replace your accounting system. Leverage what you already have instead. Our APIs for tour operator management systems ensure that you don’t have to double-enter data from PEAK 15 in QuickBooks, Sage, Infor/Lawson, Dynamics, or any other accounting system that can import a CSV or Excel file. Invoices, Payments, Refunds, Credit Memos and Bills are all downloaded on demand. Our straightforward integration with QuickBooks Pro and QuickBooks Online can also be customized to accommodate any unique techniques you use to manage your books.
Business Intelligence
Unlock the value of your data with Power BI, Microsoft’s Business Intelligence and Data Analysis online service. A streamlined, optimized PEAK 15 data set is made available in the Power BI online service and refreshed regularly. You can also pull in data from hundreds of third-party sources like Google Analytics and QuickBooks. Use Power BI’s tools to create powerful visualizations of your data and then publish them back into PEAK 15 Dashboards or in the Power BI mobile app to make them available across your organization.
Website CMS
PEAK 15 doesn’t replace your website. Instead, our APIs for tour operator management systems allow you to preserve your investment in this critical business asset by integrating via Beacon — our flexible, REST-based, XML API. PEAK 15 users enjoy seamless integration with Content Management Systems, including WordPress, Joomla, Drupal, Sitecore, and more. Set up customized online forms to capture inquiries, bookings, guest information, and post-trip feedback. Pull trip itineraries, schedules, pricing and availability information into your website dynamically. All of that data will automatically flow directly into PEAK 15.
See Our Powerful Integrations in Action
We’ll do more than just show you how our APIs for tour operator management systems work. We’ll make sure you understand exactly how your business will benefit from implementing PEAK15
Demo
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Frequently Asked Questions
Have questions? We've got answers. Browse our frequently asked questions to learn more about PEAK 15, our features, implementation process, and how our platform helps tour operators streamline operations, enhance guest experiences, and grow with confidence.
How does PEAK 15 integrate with QuickBooks?
PEAK 15 feeds into QuickBooks; it doesn’t replace it. Connection occurs primarily via an existing QuickBooks Online API, although desktop versions have been integrated in the past. The most popular workflow automatically generates a General Ledger reconciliation report within PEAK 15 and maps it to your QuickBooks setup. This report is then reviewed and imported or pushed into QuickBooks, keeping accounts clean and accurate.
How does PEAK 15 integrate with my company’s existing website?
Rather than hosting a generic, off-the-shelf booking site, PEAK 15 integrates via open API to inform every step of an end-to-end customer journey — including inquiry forms and booking flows — on your own fully-branded website. We make it easy for you by providing extensive documentation and partnering with web developers who use APIs for tour operator management systems to share real-time inventory, trip content, and other critical data between your website and our system.
What options are available for payment processing integrations?
PEAK 15 Pay is an embedded, ACH-compliant payment gateway that handles credit card processing. This key platform feature allows for tracking of deposits, payments, and final balances directly within a guest’s reservation in your CRM and supports automated reporting. Our platform does integrate with Stripe as well, although many users find that PEAK 15 Pay offers more competitive rates by not classifying travel as a high-risk industry.
Can PEAK 15 connect to external marketing tools?
Yes, PEAK 15 integrates with popular marketing engines like MailChimp and Constant Contact, typically via Zapier. This setup allows the system to push marketing lists or new inquiries directly into your preferred tool for targeted communication via newsletters and flyers.
What integrations are available for flight tracking and GDS?
For companies managing air travel, PEAK 15 integrates with RightRez as its primary GDS flight integration to sell and ticket airfare. The system also works with Flight Stats, which tracks real-time flight data. In case of schedule change or flight delay, Flight Stats delivers real-time alerts that promote proactivity by enabling the operations team to update airport transfers or driver schedules well in advance of guest communication.
