Software for Tour Operators and DMCs
Built for the Businesses Behind Multi-Day Travel
Your travelers see the experience. You see everything it takes to make it happen.
The suppliers. The schedules. The rooming lists. The transfers. The payments. The last-minute changes. Hundreds of details that have to come together across your team, your partners, and your travelers.
PEAK 15 is built for the people making all of it work.
Our multi-day tour operator software brings your operation together from trip development and supplier contracting through booking, guest communication, operations, payments, and final invoicing. Spend less time chasing details and more time running a better travel business.
Which tour operators and dmcs does peak 15 serve?
PEAK 15 serves multi-day travel companies whose trips depend on many suppliers, departures, and guest details coming together at once. Each type of operator below runs its business differently, and PEAK 15 is configured around those differences rather than forcing every team into the same process.
DMCs & Inbound Tour Operators
You know the destination. Your job is making every piece of it work. Your team is behind the scenes, coordinating local partners, adapting to changes, and making sure everything is ready when the traveler arrives. Many DMCs and inbound operators also package complete ground itineraries that travel partners sell under their own brand. PEAK 15 keeps local supplier contracts, partner bookings, and trip costs for those programs in one system, so your team always knows what is confirmed and what still needs attention.
Outbound Tour Operators
You’re selling the experience. Your team has to make it happen across destinations. The work starts long before the traveler arrives. Your team is building itineraries, working with overseas suppliers, and turning all of that into a trip people want to book. Once they do, the details keep coming. PEAK 15 connects proposals, supplier confirmations, multi-currency costs, and guest documents to each booking, so your team can stay on top of the operation without losing sight of the experience you set out to deliver.
Adventure & Active Travel Operators
Getting travelers from one place to the next is only part of the job. The plan has to work on the ground, too. Guides need to be where they're supposed to be, gear needs to be ready, permits need to be in place, and sometimes the itinerary needs to change because conditions do. PEAK 15 tracks guide and supplier assignments, collects traveler medical and dietary forms, and sends automated reminders, so your team stays ahead of those logistics while keeping the traveler experience front and center.
Luxury Tour Operators
When the experience is highly personalized, the operation behind it has to be just as flexible. Luxury travelers expect the details to feel effortless, even when plans change along the way. When every itinerary is built around the individual traveler, your team needs the flexibility to adapt without creating more work everywhere else. PEAK 15 lets planners revise a private itinerary, swap services from a shared supplier library, and regenerate a branded proposal without rebuilding the trip.
Leisure Tour Operators
Great leisure travel should feel effortless. The operation behind it doesn't have to. Your travelers may see a straightforward vacation, but your team is managing everything that goes into delivering it. PEAK 15 gives leisure operators one view of inquiries, bookings, payment schedules, and traveler communications, so details stay on track, and the experience stays consistent as volume grows.
Group & Escorted Tour Operators
When 20, 40, or 100 travelers move together, every detail has a ripple effect. A rooming list changes. Someone misses a transfer. A supplier deadline moves. Suddenly, a small change has consequences across the whole group. PEAK 15 keeps rooming lists, roommate assignments, inventory, and manifests in sync, so one change doesn’t turn into a scramble across the rest of the trip.
Specialty & Experiential Tour Operators
Your trips don't fit a template. Your technology shouldn't either. A culinary tour doesn't run like a wildlife expedition, and a wellness retreat has its own set of requirements. That's part of what makes specialty travel interesting and what makes it difficult to force into a one-size-fits-all system. PEAK 15 lets specialty operators set up custom fields, online forms, and automated workflows around their own business rules, so the system fits the trip instead of the other way around.
Cruise Tour Operators
The trip doesn't start when guests step onboard. Your team may be coordinating what happens before guests reach the ship, what happens when they come back ashore, or both. Whether you're running a private cruise program or building around a larger sailing, there are plenty of moving pieces before and after guests ever step onboard. PEAK 15 connects pre- and post-cruise land programs, air, transfers, and guest documents to each booking, so the full program stays on track from arrival through departure.
SEE HOW PEAK 15 CAN BRING YOUR OPERATION TOGETHER
Why Do Tour Operators and DMCs Choose PEAK 15?
PEAK 15 works exclusively with travel companies, so the team knows the business and speaks your language.
Tour operators and DMCs on three continents run their operations on PEAK 15, including Gohagan & Company, Butterfield & Robinson, Natural World Safaris, and Adventures in Good Company. Every subscription includes hands-on onboarding, training, and a dedicated Customer Success Manager who learns how your team works and stays with you long after go-live.
- Serving multi-day travel companies since 2005
- Member of the United States Tour Operators Association (USTOA), National Tour Association (NTA), and Adventure Travel Trade Association (ATTA)
- Member of the Adventure Travel Conservation Fund
- Compliant with Payment Card Industry Data Security Standard (PCI DSS), General Data Protection Regulation (GDPR), and California Consumer Privacy Act (CCPA) requirements
Trusted by Leading Multi-Day Tour Operators
What Changes When a Tour Operation Grows?
Growth has a way of exposing what is not working.
The spreadsheet that worked when you had 10 trips doesn't work the same way when you have 50. The team gets bigger, the trips get more complicated, and suddenly someone is spending half their day making sure different systems agree with each other.
PEAK 15 gives growing tour operators the foundation to take on more trips, more travelers, and more complexity, without adding more systems to manage.
As Adventures in Good Company put it, “We were able to increase both the number of trips we offered and the number of guests we served, without an increase in staff or a decrease in customer service.”
More trips. More travelers. More people. More complexity.
Your systems should be ready for all of it.
How Does One Platform Run a Multi-Day Travel Operation?
Your business doesn't happen in silos.
Sales affects operations. Operations affect suppliers. Suppliers affect costs. Costs affect pricing. And every one of those pieces affects the traveler.
PEAK 15 connects them all.
From the initial inquiry and customer management through booking, itinerary building, operations, supplier management, inventory, payments, and the final invoice, PEAK 15 gives your team one platform for the entire multi-day travel operation.
No stitching together systems that weren't designed for the way you work.
PEAK 15 is built on Microsoft Dynamics 365 and includes more than 100 operational reports. It integrates with QuickBooks, Sage, HubSpot, Power BI, Stripe, and RightRez for Amadeus, Sabre, and Travelport, and PEAK 15 Pay handles payment processing for US and Canadian operators.
One connected operation. One platform. Built around multi-day travel.
Do You Run Custom, Scheduled, or Hybrid Trips?
Some operators build every trip from scratch. Others run scheduled departures. Many do both.
PEAK 15 supports custom, scheduled, and hybrid tour operations, giving you the flexibility to run your business your way.
Frequently Asked Questions
Have questions? We've got answers. Browse our frequently asked questions to learn more about PEAK 15, our features, implementation process, and how our platform helps tour operators streamline operations, enhance guest experiences, and grow with confidence.
What types of tour operators and DMCs use PEAK 15?
PEAK 15 serves multi-day travel companies, including DMCs, inbound and outbound tour operators, adventure, luxury, leisure, group, specialty, and cruise operators. These businesses use PEAK 15 to manage trip planning, sales, bookings, operations, and accounting on one platform.
Does PEAK 15 work for DMCs?
Yes. PEAK 15 supports DMCs and inbound operators that build complete multi-day ground programs, whether they sell directly to travelers or package itineraries for travel partners to sell under their own brand.
Can PEAK 15 run custom trips and scheduled departures in one system?
Yes. PEAK 15 supports custom, scheduled, and hybrid operations from one platform, so private itineraries and group departures share the same customer, supplier, and financial data.
What size tour operator is PEAK 15 built for?
PEAK 15 is built for growing multi-day operators whose trips, travelers, and teams have outgrown spreadsheets or a patchwork of disconnected systems. Many operators adopt PEAK 15 when they add departures, launch new trip types, or need clearer reporting across the business.
Does PEAK 15 support cruise programs?
Yes. PEAK 15 supports small-ship and expedition cruise operators, as well as tour operators that charter vessels or build land programs around scheduled sailings.
