PEAK 15 vs. Tourplan 

Both platforms quote complex multi-day travel quickly, but the depth sits in different places. 

PEAK 15 builds trips by cloning a template or starting from scratch, adding or replacing services from a unified library of supplier content and contracted rates. Pricing recommendations are generated against target profit margins, and budgeting covers fixed, variable, and tiered cost scenarios across group sizes. 

Tourplan quotes for FIT and groups from a user-defined product database holding multi-currency buy and sell rates, separate FIT and group rates, taxes, and contractual conditions including cancellation policies and stay/pay deals. Amendments trigger automatic itinerary recalculation, and add-ons, variations, and group-size pricing can be presented inside a single proposal. 

Operators whose quotes hinge on detailed contract terms carried on each rate will find that depth in Tourplan's product database. Operators who want pricing guided by target margins, with costs modeled across group sizes as the trip takes shape, will get more from PEAK 15, whether the trip is custom, private, or a scheduled departure.

PEAK 15 maintains customer and partner profiles, tracks email communication with customers and vendors, captures post-trip feedback, and supports online forms and custom data capture. It integrates with Mailchimp, Constant Contact, HubSpot, Marketo, and Zapier and brings Google Analytics data in through Power BI. 

Tourplan provides integrated customer management covering profiling, meeting notes, diary, booking history, and customer sales and profit analysis, with real-time agent and client performance data for sales teams and integrations with third-party email marketing systems. 

For operators whose marketing team is committed to a specific automation platform, named integrations matter more than a generic connector. Natural World Safaris increased inquiry-to-booking conversions by 75% with PEAK 15, alongside a downward trend in cost per acquisition and spam inquiries.

PEAK 15 tracks inquiries across channels through to booking, with real-time inventory and online booking through website integration, commission management, automated invoice generation, and inquiry-to-booking conversion tracking. Booking management covers guest management, pricing, room and roommate assignments, air and transfer management, add-ons, travel protection, and payment schedules. 

Tourplan's strength here is B2B distribution. Operators get a B2B website where agents quote, book, view or download tariffs, and pay online, plus a distribution API already connected to travel companies globally, and packaging options covering pre-set modules, tour packages, seat-in-coach, and series tours. 

Both platforms support direct and trade sales, so the deciding factor is where your sales effort goes. Operators with a large agent network that quotes, books, and pays through a self-service portal should look closely at Tourplan's B2B website and distribution API. PEAK 15 is a strong fit for operators focused on converting inquiries into bookings and managing guest-level details, from rooming assignments to travel protection. It supports inquiries from travelers, agents, and partners throughout the booking process.

PEAK 15 keeps traveler readiness in one place. Rosters, detailed operational itineraries, document creation and collection including dietary and medical tracking, and manifest generation and distribution all sit against the same booking record, with payment reminders going out to customers automatically. 

Tourplan manages guides, vehicles, and drivers through its Resource Assignments module, with user-defined resource profiles and availability. Its Groups and MICE modules, covering meetings, incentives, conferences, and exhibitions, add in-built reminders and diary facilities for key tour life-cycle dates. 

Resource assignment for guides, vehicles, and drivers is where Tourplan goes deeper. PEAK 15 goes deeper on traveler readiness, keeping documents, dietary and medical requirements, rooming, and manifests connected to the booking record. That keeps critical details in one place and helps prevent issues from surfacing once a trip is underway.

PEAK 15 works from a unified library of supplier content and contracted services, with automated reservation confirmations, automated payment reminders to suppliers, bill reminders and tracking, and actual-versus-quoted cost tracking against the services each supplier delivers. Air is connected through RightRez to Amadeus, Sabre, and Travelport. 

Tourplan Supplier Connectivity automates real-time access to global accommodation, tour, activity, and car rental systems, providing dynamic rates and availability with fully integrated bookings and cancellations, and allowing those rates to be compared against internally contracted rates. Supplier communications send on demand or in bulk from fully user-defined templates. 

Both platforms maintain a library of supplier content and contracted rates, so the library itself isn't the deciding factor. Real-time connectivity is. Operators that rely on dynamic rates and live availability across many destinations will find that built into Tourplan. Operators whose priority is keeping each supplier's confirmation, payment, and actual cost in sync with the trip budget will get more from PEAK 15.

This is the biggest architectural difference between the two platforms, and it is a genuine trade-off rather than a win for either side. 

PEAK 15 handles multi-currency invoicing, payment processing, payment schedules, and bill reminders and tracking, then exports to the accounting system the business already runs, including QuickBooks Pro and Online, Sage, Infor/Lawson, and Dynamics. Payments run through PEAK 15 Pay for US and Canadian companies, or Stripe for companies outside that footprint. 

Tourplan includes fully integrated accounting with accounts payable, accounts receivable, and general ledger modules built for travel-based revenue and cost recognition, automated cost accruals, actual versus expected tour analysis, bank and credit card reconciliation, and automatic foreign exchange variation calculation. Tourplan states that no external accounting system is required. 

The right approach depends on the finance team. An operator that wants a single system of record for both bookings and the general ledger, and is prepared to migrate its books, is describing Tourplan. An operator whose accountant already works in QuickBooks or Sage, and who wants booking and operational data to flow into those books rather than replace them, is describing PEAK 15.

PEAK 15 ships with more than 100 operational reports, advanced search, and both ad-hoc and scheduled reporting, with Power BI integration for embedded dashboards and advanced visualization. Google Analytics data flows in through Power BI, which puts marketing performance and operational performance in the same view. 

Tourplan provides a range of standard management information reports plus the ability to design custom financial analysis and management reports, including automated infographics, without technical knowledge. Analysis runs on a booking-by-booking, agent, supplier, consultant, department, market, and company-wide basis. 

Reporting depth is comparable. The difference is the visualization layer: Tourplan's reporting is self-contained, while PEAK 15 leans on Power BI, which suits teams already working in the Microsoft stack.

Both platforms are sales-led, and implementation is delivered as a service rather than self-serve setup. 

PEAK 15 uses a staged implementation methodology: Crawl, Walk, Run. Implementation begins with a kick-off call, moves into a tracked onboarding project plan, then training and integration setup. Every subscription includes hands-on support, training, and account management, and each account is assigned a Customer Success Manager. A customer satisfaction check runs 60 days after go-live. 

Tourplan's services cover hosting, installation, project management, training, ongoing support, general consultancy, and customization, with deployment available as managed Tourplan Cloud/SaaS or on-premises. 

Operators that want a global services network, with on-premises deployment as an option, will find it in Tourplan. Operators that want a named Customer Success Manager and a staged path to go-live will find it in PEAK 15.